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Mapping Windows keys to Apple keyboards

Many of the keys that you'd see on a PC have equivalent keys on an Apple keyboard:

Windows logo: press Command (⌘)

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Backspace or Delete: press Delete

Enter or ⏎: press Return

Alt (left): press Option

Alt GR (right): press Option + Control

Applications: This key isn't available on Apple keyboards

Using the Windows On-Screen Keyboard for other functions

If your keyboard doesn't include these keys, you can recreate them using the On-Screen Keyboard as described in this Microsoft support article.

• Pause/Break
• Insert
• Forward Delete
• Home
• End
• Page Up
• Page Down
• Number Lock
• Scroll Lock

Printing from the screen

To recreate the Print Screen and Print Active Window function in Windows, use the Snipping Tool as described in this Microsoft support article.

Numeric keypad mappings

Use the standard numerical keys beneath the Function keys for numerical entry on the Apple Wireless Keyboard. Apple external keyboards with built-in numeric keypads provide the same function as Microsoft-compatible numeric keypads.

If your keyboard isn't working

Boot Camp installs Windows support software (drivers) that let you use features of Apple keyboards in Windows. If your keyboard works when your Mac is started in macOS but not Windows, try reinstalling Windows support software from Boot Camp Assistant.

Learn more

Use Microsoft Keyboard Layout Creator to find the key combinations for unique characters in the language and region your Apple keyboard is designed to support:

1. Download, install, and open the Microsoft Keyboard Layout Creator.
2. Choose File > Load Existing Keyboard.
3. Select the keyboard you want to see.
4. Find the country or region name in the keyboard list that's followed by '(Apple)'.
5. Follow the instructions provided with the app. You can print images of the keyboard, including what keys look like when holding modifiers like Shift, Option, or Fn.

Microsoft provides a keyboard mapping article that describes using a Windows keyboard with macOS.

Apple does not provide technical phone support for installing, using, or recovering Microsoft Windows. Support is available for using Boot Camp Setup Assistant, as well as installing or restoring Boot Camp software while your Mac is started from Windows. Support articles and discussions might also be available on Apple's support website.

Apple has determined that a small percentage of the keyboards in certain MacBook, MacBook Air, and MacBook Pro models may exhibit one or more of the following behaviors:

• Letters or characters repeat unexpectedly
• Letters or characters do not appear
• Key(s) feel 'sticky' or do not respond in a consistent manner

Apple or an Apple Authorized Service Provider will service eligible MacBook, MacBook Air, and MacBook Pro keyboards, free of charge. The type of service will be determined after the keyboard is examined and may involve the replacement of one or more keys or the whole keyboard.

To identify your computer's model and to see if it is eligible for this program, choose Apple () menu > About This Mac. Eligible models are listed below.

• MacBook (Retina, 12-­inch, Early 2015)
• MacBook (Retina, 12­-inch, Early 2016)
• MacBook (Retina, 12-­inch, 2017)
• MacBook Air (Retina, 13-inch, 2018)
• MacBook Air (Retina, 13-inch, 2019)
• MacBook Pro (13­-inch, 2016, Two Thunderbolt 3 Ports)
• MacBook Pro (13-­inch, 2017, Two Thunderbolt 3 Ports)
• MacBook Pro (13-inch, 2019, Two Thunderbolt 3 ports)
• MacBook Pro (13-­inch, 2016, Four Thunderbolt 3 Ports)
• MacBook Pro (13-­inch, 2017, Four Thunderbolt 3 Ports)
• MacBook Pro (15-­inch, 2016)
• MacBook Pro (15-­inch, 2017)
• MacBook Pro (13-inch, 2018, Four Thunderbolt 3 Ports)
• MacBook Pro (15-­inch, 2018)
• MacBook Pro (13-inch, 2019, Four Thunderbolt 3 Ports)
• MacBook Pro (15-­inch, 2019)

Note: No other Mac notebook models are part of this program.

Please choose one of the options below for service. Your Mac notebook will be examined prior to any service to verify that it is eligible for this program.

Picture Of Mac Keyboard

The type of service will be determined after the keyboard is examined and may involve the replacement of one or more keys or the whole keyboard. The service turn-around time may vary depending upon the type of service and availability of replacement parts.

• Find an Apple Authorized Service Provider.
• Make an appointment at an Apple Retail Store.
• Mail in your device to the Apple Repair Center.

To prepare your unit for service, please backup your data.

Note: If your MacBook, MacBook Air, or MacBook Pro has any damage which impairs the service, that issue will need to be repaired first. In some cases, there may be a cost associated with the repair.

This worldwide Apple program does not extend the standard warranty coverage of your Mac notebook.

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If you believe your Mac notebook was affected by this issue, and you paid to have your keyboard repaired, you can contact Apple about a refund.

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The program covers eligible MacBook, MacBook Air, and MacBook Pro models for 4 years after the first retail sale of the unit.